Rachel Brown smiling whilst sitting at a table with a laptop

Marketing Experience

I am a passionate and committed leader, with 20 years’ experience in the heating sector as a marketing specialist. I am motivated by making a positive difference for employees, customers and our communities.

I have extensive experience of working across the full marketing mix, from strategic board level planning through to operational delivery.

My specialist areas of work include, but are not limited to: marketing strategy, B2B customer experience, B2B loyalty programmes, building high performing teams, marketing budget review and optimisation, identifying ways to measure marketing performance and improving results.

The marketing landscape is always changing. You can trust me to understand the jargon so you don’t have to. I know how important your time is, I distill information into practical strategies and plans that can be understood and delivered.

Rachel Brown looking to the right and smiling

Coaching experience

I coach leaders, managers and teams to improve their effectiveness and achieve their career ambitions. I enjoy having an honest and hardworking relationship with my clients, supporting them to make lasting change. I am a member of the Association for Coaching (AC) and follow their Competency Framework and Global Code of Ethics for Coaching and Mentoring.

I use a combination of my expert knowledge, experience and ability to deliver results at individual and organisational level through targeted coaching and NLP techniques. My specialist areas of work include, but are not limited to: leadership, career development, emotional intelligence, behavioural change and change management.

With over 500 hours of practical 121 coaching experience, I have supported people managers and leaders to achieve their goals.

Awards

I am results driven and customer focused. For anyone working in a B2B sector, you will know how challenging it can be to link marketing efforts to a sale. I enjoy finding ways to overcome those hurdles and to support decision making up to board level. 

I am proud to have been awarded individual and team awards which acknowledged the commitment to understanding customer needs, developing initiatives to meet and exceed their needs, whilst also delivering business growth and return on investment.

Top 30 rising stars of loyalty under 40, International Loyalty Awards

CIM Marketing Team of the Year, Chartered Institute of Marketing Global Excellence Awards

B2B Awards Winner (Baxi Works), Masters of Marketing

Loyalty Programme of the Year, International Loyalty Awards

Digital Marketing Winner (Baxi Works), UK Business Awards

Qualifications

ILM Level 7 Diploma in Executive Coaching & Mentoring 

Insights Discovery Licensed Practitioner

NLP Business Practitioner

CIM Postgraduate Diploma in Marketing

University of Leeds BA (Hons) 2:1 in Spanish Language and Literature

 


Book a free discovery call

Chat with me to see how freelance marketing or executive coaching could help you.